As a manufacturers, Generally, we not stock lots of dresses. Most dresses are Custom-Made as per buyer's Request. So,We only accept returns or exchanges on any merchandise that have not altered and have not been worn. We cannot accept returns or exchanges on custom sized dresses or on dresses that have been customized by the designer for you.

Therefore, it is the customer's responsibility to check the right size, color, styles before ordering.
if Because of our causes an error, such as: Wrong size, Poor quality of materials or Damaged and so on,We will Fix it for free or Make a whole New one for you.

The Packages will be carefully inspected by us before it is shipped. If you find any flaw or damage or missed during our inspection, you have 5 business days from the time Express delivers shipped packages to you.Please give us a Notice. Please email some pictures of the damaged package or wedding items to our email : 21bridal@gmail.com. We do our best to make you satisfied